MainterpreterInterpretation operations platform
Clear capacity and commercial context
Compare included appointment volume, exact annual savings, overages, platform features, onboarding, and additional usage charges before you select a plan.
$1,200 exact annual savings when billed at $399/month under an annual agreement.
$2,400 exact annual savings when billed at $899/month under an annual agreement.
$6,000 exact annual savings from the displayed starting price when billed at $1,999/month under an annual agreement.
Annual agreement with capacity, implementation, support, security, procurement, and service terms defined for the deployment.
All plans include
Manager, client, and interpreter access appropriate to the selected plan and configuration.
Appointments, service details, status, communication, and history.
Service identifiers, duration sources, rates, invoice support, and exports.
Workspace setup guidance and launch orientation; custom scope is quoted separately.
Feature comparison
| Capability | Launch | Growth | White Label | Enterprise |
|---|---|---|---|---|
| Included appointments/month | 250 | 1,000 | 3,000 | 3,000+ |
| Manager, client, interpreter portals | Included | Included | Included | Included |
| Scheduled remote and onsite workflow | Included | Included | Included | Included |
| OPI/VRI platform workflow | Plan configuration | Expanded | Expanded | Custom |
| Billing and reports | Core | Expanded | Expanded | Custom |
| Branding | Subdomain + color theme | Expanded theme | Full approved brand | Custom |
| Custom domain | Additional / unavailable | Additional / review | Included subject to approval | Defined in agreement |
| API and webhooks | Not included | Plan review | Included subject to scope | Custom |
| Support | Standard | Standard | Priority | Custom support terms |
Included versus additional
The applicable quote and signed order form control. The summary below prevents platform access from being confused with third-party or custom-project costs.
Phone numbers, calling, carrier, conference, recording if approved, and related metered charges are billed separately when incurred.
VRI workflow access may be included by plan; third-party or metered video usage is additional where applicable.
Processor and card-network fees are not included in the software subscription.
Available for approved White Label and eligible Enterprise deployments; other plans require review.
Basic theme controls start on Launch; full approved branding is a White Label or eligible Enterprise capability.
Standard setup is included. Custom workflows, integrations, procurement work, and complex configuration are quoted.
Migration scope, source quality, mapping, validation, and assistance are evaluated and quoted.
Launch orientation is included. Extended, onsite, role-specific, or custom training can be quoted.
Launch: $1.75 each. Growth: $1.25 each. White Label and Enterprise: order-form terms.
Setup and onboarding
Confirm roles, services, volume, workflow, branding, billing, integrations, and approval needs.
Set up the workspace, users, service options, routing context, communication, and commercial settings.
Verify requests, assignments, sessions, billing, and role access in the implementation environment.
Train the approved users, document support paths, and move into the agreed operating process.
Clear answers
Platform access to eligible OPI and VRI workflows is included according to plan features. Telecommunications, phone numbers, calling, video-provider, or similar metered usage is additional when incurred and is defined in the applicable quote or order form.
No. Any payment-processor or card-network fees are additional and are charged under the payment provider and commercial terms applicable to the transaction.
Agency Launch is $1.75 per additional appointment and Agency Growth is $1.25 per additional appointment. White Label and Enterprise capacity and overage terms are confirmed in the applicable order form.
Standard workspace setup and launch orientation are included. Custom implementation, complex data migration, custom integrations, extended training, and special procurement work are scoped and quoted when required.
No. Agency Launch includes an organization subdomain and approved color theme. Expanded branding varies by plan. Approved custom-domain and full white-label options are available on White Label and eligible Enterprise agreements.
A closer look, built around your operation
We will tailor the walkthrough to your services, team structure, client experience, routing rules, billing process, and branding goals.