Service-linked invoicing
Build client billing from eligible calls and appointments within a selected period.
Billing and reporting
Carry appointment IDs, call IDs, service details, status, duration, rates, and participants into billing and reporting workflows.
Why this matters
Phone talk time, internal appointment duration, external-link scheduled duration, rate rules, cancellation policies, and invoice periods need a consistent source record.
What the workflow supports
Build client billing from eligible calls and appointments within a selected period.
Maintain interpreter rates, service context, payment status, invoice history, and exports.
Use service identifiers to reduce accidental rebilling of the same record.
Review volume, duration, service channel, status, client, interpreter, and financial activity.
Connected by design
Collect the service and user context required for the workflow.
Apply the organization’s availability, routing, permission, and approval process.
Deliver the session and preserve status, duration, participant, and notes context.
Use the resulting record for billing, reporting, review, and service improvement.
A closer look, built around your operation
We will tailor the walkthrough to your services, team structure, client experience, routing rules, billing process, and branding goals.